Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged garage door panels within 24-48 hours. For emergency situations, we offer same-day service. Our service vehicles are fully stocked with common panel types and hardware, allowing us to complete many repairs in a single visit. For custom or specialty panels, we'll provide a timeline during our initial assessment.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Garage door panel damage typically results from vehicle impact, weather damage (hail, high winds), age and wear, improper spring tension, or moisture damage. Regular maintenance can prevent many of these issues.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes, we offer flexible financing options for both residential and commercial garage door installations. Our financing programs include 0% interest options for qualified buyers, low monthly payment plans, and quick approval processes. Contact us for a free quote and to discuss financing options.

Question 4

What is included in your 2-year warranty?

Accepted Answer

Our comprehensive 2-year warranty covers all labor and workmanship on installations and repairs. This includes return visits for adjustments, any issues related to our installation work, and troubleshooting of problems that arise from our service. Parts are covered by manufacturer warranties, which typically range from 1-10 years.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend professional garage door maintenance at least once per year, ideally before winter. High-use doors (more than 4 cycles per day) or commercial doors should be serviced every 6 months. Between professional visits, check for unusual sounds, test the auto-reverse feature, and inspect springs and cables.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our technicians are trained with all major brands including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and more. We also work on legacy and discontinued models. Whether you have a residential sectional door or commercial rolling steel door, we have the expertise to service it.

Question 7

What's the difference between torsion and extension springs?

Accepted Answer

Torsion springs mount above the door and use torque to lift — they're more durable, smoother, and safer. Extension springs mount on the sides and stretch to provide lifting force. They're less expensive but have a shorter lifespan. We recommend torsion springs for most applications.

Question 8

Can you install a smart garage door opener?

Accepted Answer

Absolutely! We install smart openers from LiftMaster, Chamberlain, and Genie. Smart openers let you control your garage door from your smartphone, receive alerts, set schedules, and integrate with home automation systems.

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